Measures to support accessibility

iClick Agency takes the following measures to ensure accessibility of the iClick Agency website:

• Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. iClick Agency’s website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of the iClick Agency website. Please let us know if you encounter accessibility barriers on the iClick Agency website:

• Phone: +93 782 92 90 91
• E-mail: [email protected]

We try to respond to feedback within 1 business day.

Compatibility with browsers and assistive technology

iClick Agency website is designed to be compatible with:

• Chrome browser with NVDA on Windows 10
• Safari browser with VoiceOver on iOS
• Chrome browser with Keyboard Operability on Windows 10
• Chrome browser with Browser Zooming on Windows 10
• Color Contrast Compatibility

Technical specifications

Accessibility of iClick Agency website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• PHP 8.1.2
• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of the iClick Agency website, there may be some limitations. Few items are not owned by iClick Agency and are controlled by a third party, and hence might have certain sections with accessibility compliance issues as per WCAG. We are working towards having the accessibility of these items enhanced, or finding a more accessible alternative for the same.

Assessment approach

iClick Agency assessed the accessibility of the iClick Agency website by the following approaches:

• External evaluation

Formal complaints

Please reach out to us by filling the Contact Form, or write to us

at [email protected]